IT Availability and Staffing

Service   Contact Availability Details
Service Desk https://service.lisd.us Online 24/7 Service Requests
IT Support Team IT@lisd.us M-F: 7:00AM – 4:00PM IT Staffing Availability
One to One Support IT@lisd.us M-F: 8:00AM – 3:00PM Schedule One to One Support
Walk-in Support Center IT@lisd.us coming soon Open Walk-in Support

 *Exceptions – Please note that a 30 day minimum notice is required, if IT support is required outside the LISD ITD’s typical hours of operation, Monday-Friday: 7:00AM – 4:00PM. This includes any on-site, remote, one to one support, Walk-in Support Center and IT supported events. All expectation request should be sent to IT@lisd.us. However, the LISD ITD reserves the right to deny after-hours support and service due to the unavailability of personnel.

 LISD Information Technology Department Staffing

Name Title   Schedule
Nicholas Adams Director of Information Technology LISD
Open Position Operations Manager LISD
Cody Mathis Systems Administrator LISD
Mats Holm Network Administrator LISD
Ryan Skeels Technology Support Specialist Adrian, Addison
Jason Clark Technology Support Specialist Clinton, Addison and BD